RBC Mobile App: iOS & Android (Canada)
App Overview
The RBC Mobile app lets you manage your accounts, pay bills, transfer funds and deposit cheques on the go. It supports iOS and Android devices and includes two‑step verification and biometric login options.
- Platforms: iOS (13+) and Android (8+)
- Languages: English, French
- Permissions: Camera (for cheque deposit), Contacts (to pick e‑Transfer recipients), Push notifications (security alerts and transaction updates)
- Update Cadence: Monthly updates for bug fixes and new features
Official Download Links
Known Issues & Workarounds
- Slow loading: Ensure you have the latest app version and stable internet. Clearing app cache or reinstalling often resolves performance issues.
- Cheque deposit errors: Retake photos in good lighting and on a dark surface. Ensure all four corners of the cheque are visible.
- Push notifications not received: Check that notifications are enabled in your device settings and within the app.
- Sign‑in issues: If your password doesn't work, reset it or contact RBC support at 1‑800‑769‑2511.
Frequently Asked Questions
Is the RBC Mobile app free?
Yes. The app is free to download and use. Data or transaction fees may apply depending on your account.
Do I need an RBC account to use the app?
Yes. You must be an RBC customer with online banking credentials.
Can I deposit cheques with the app?
Yes. Use the mobile deposit feature by photographing the front and back of your cheque.
What if the app crashes?
Update to the latest version, restart your device and try again. If problems persist, contact RBC technical support.
Does the app support two‑step verification?
Yes. You can enable push notifications or SMS codes as a second authentication factor.